Akita Integrations Directory

About Akita

JotForm is an easy-to-use online form-building tool based in San Francisco. Its simple drag-and-drop interface along with conveniently sortable submission data allows you to create forms and analyze their data without writing a single line of code. JotForm is the solution for all of your online form needs including registration forms, collecting payments online, lead collection, and more. JotForm features over 100 integrations with partners including PayPal, DropBox, and Salesforce. It offers the most advanced form designer in the industry, so your forms can be effective and look great. JotForm features include: - Easy-to-use Form Builder - Form Designer - Form Analytics - Over 100 integrations including PayPal, Stripe, Dropbox, Salesforce, Mailchimp, and Excel

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JotForm In Brief
Website Visit 
Integration Benefits

JotForm works great with Akita!

With JotForm you can create beautiful online forms and collect their data. Once you've integrated your JotForm account with Akita, you can view your form responses alongside other customer information from emails, CRM, invoicing and support tools.

Data Retrieved

Information We Request

When you connect JotForm with Akita, we automatically collect information on the following:

Survey Every 6 hours
Connection Instructions

How to Connect JotForm and Akita

  • Head to the Integrations section in Akita. You'll find it under Settings (the cog icon ) in the left menu bar.

  • Click the Connect Provider button.

Connect Provider

  • Select JotForm from the list of available integrations.

JotForm

  • Fill in the form to complete the connection. For this, you will need your API Key and API Domain from your JotForm account.
API Key
Required
https:// API Domain /
Required (ex. 'api.jotform.com')
Submit
  • That's it – all done!
Integration Results

Your JotForm Customer Data in Akita

  • Once connected, your Akita account will begin populating with your JotForm data.
Bresler's Ice Cream

NPS Survey Submitted

DETRACTOR - 5
  • Comments I've seen a decline in the quality of service we've been getting lately.
Created on 23 June 2025 @ 01:30 PM
  • This data will appear alongside all your other customer interactions for a 360° view.
Accounts
1762
NPS
-10
MRR
$689,420
  • Segment your accounts based on data from your JotForm account, and from your other business tools.
NPS JotForm Less Than < 7 7 AND +
MRR Chargebee More Than > $1000 1K AND +
Ticket Zendesk Status Status Open Open

128 Accounts Matched. Save as Segment

  • Define lifecycle stages and make sure customers stay on track.

Onboarding

134 ACCOUNTS
$72,900 MRR

CSM Insight Score
62
Targets 216 / 392 Achieved
Tasks 382 / 588 Achieved
  • Build Customer Success playbooks, alerts, health scores and more — all using the wealth of data gathered from your integrations.
Get the Ball Rolling

Want to learn how Akita can save your Customer Success team time?

We'd love to show you Akita in more detail and answer any questions you have about integrating JotForm with our Customer Success platform.

Fill in the form below to schedule a demo and get started with your Customer Success efforts.

Thank you for your interest in Akita!
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We'll have a fix in place soon. We're really sorry about this.

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By supplying my contact information and clicking "Request a Demo", I authorize Akita to contact me (via email and/or phone) with more information or to schedule a private demonstration.

Have questions about how Akita Integrates with JotForm?

We'd love to hear them! Just email us at [email protected].